Are you unsure whether your horse will eat our products? No problem! We offer our EWALIA Taste Guarantee.
If your horse doesn’t accept our products, you’ll receive a full refund from us.
How does it work and what do you need to do?
Simply return the products to us within 30 days of purchase and complete our form with your order details, a short unedited video of your horse, and your proof of purchase.
If you purchased your EWALIA products from a retail store, please contact the retailer directly within 30 days of purchase with your receipt and video. The retailer will refund your purchase price immediately.
The Taste Guarantee can be used once per customer for products ordered for the first time. Each order is eligible for the guarantee on up to two different products.
For more information about our Taste Guarantee, please refer to our Terms and Conditions: Taste Guarantee.