EWALIA Palatability Guarantee!
100% Satisfied or Your Money Back
Not sure if your horse will eat our products? No problem!
We offer you our EWALIA Palatability Guarantee.
If your horse doesn't accept our products, we'll refund you the full purchase price.
How does it work and what do you need to know?
Simply send the products back to us within 14 days of purchase and fill out our form with the details of your order, a short, unedited video of your horse and your proof of purchase .
If you purchased your EWALIA products from a retailer , contact the retailer directly within 30 days of purchase with your proof of purchase and video. They will refund the purchase price to you immediately.
The Palatability Guarantee can be used once per customer on products that were ordered for the first time.
Per order, the guarantee applies to up to two different products
You can find more information about our Palatability Guarantee here in our Terms & Conditions: Palatability Guarantee.
👉 IMPORTANT!! 👈
No risk for you - Try it and do something good for your horse!
Your horse doesn't like the taste? Contact us and get your money back.
Risk-free and fair:Support your horse now with EWALIA! 💖
Your Team EWALIA wishes you and your horse a wonderful & worry-free time!
Before you return the product, get in touch with us.
We're happy to advise you and find a solution together.🥰
You can find more information about our feeding guarantee here in our terms and conditions: feeding guarantee.
Still have questions?
You can contact us anytime. Our team is happy to help. 🥰
☎️ Call us: +43 3115 930 80
📧 Send an email: office@ewalia.com
💬 Send a WhatsApp message: +43 676 3539377
or use the contact form ⬇️
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